5 thoughts on “Can I return or exchange goods on jd.com without any reason”
Frances
jd.com can unconditionally return jd.com's self operated goods within 7 days. Within 7 days from the date of the goods (calculated from the second day after signing), if the goods are in good condition, you can apply for return without reason within 7 days. Intact standard: if the original quality and function can be maintained, and the goods themselves, accessories and trademarks are complete, the goods are considered intact. Some goods cannot be returned or exchanged without reason
JD announced that customers can return or replace goods without any reason within 7 days (including 7 days, calculated from the date the customer receives the goods) after purchasing JD's self operated goods, provided that the goods are in good condition
at the same time, jd.com announced products that are not applicable to seven day return without reason - personal customized goods, fresh and perishable goods, audio-visual products downloaded online or unpacked by you, digital goods such as software, and clothing, shoes and hats that have been washed
diamonds, gold, watches, jewelry and personal accessories, luxury goods, food, health care products, personal care products, personal care products, cosmetics, virtual goods, newspapers and periodicals, and other goods that are not suitable for return or exchange according to the nature of the goods, but confirmed by you at the time of purchase
computers bought on jd.com can be returned or exchanged unconditionally within 7 days
description of jd.com's 7-day return rules without reason:
customers who shop on jd.com can apply for 7-day return without reason within 7 days (including 7 days) from the day they actually receive the goods, provided that the goods are in good condition
laws and regulations:
it is stipulated in the law of the people's Republic of China on the protection of consumer rights and interests:
computers bought on jd.com can be returned or exchanged unconditionally within 7 days
description of jd.com's 7-day return rules without reason:
customers who shop on jd.com can apply for 7-day return without reason within 7 days (including 7 days) from the day they actually receive the goods, provided that the goods are in good condition
however, if the product lasts more than 7 days, it will be a little more complicated. If you can apply for replacement within 15 days, you can only apply for repair first if it takes longer. If you still can't repair it after more than three repairs, you can apply for return
specific return steps:
1. After entering my order, find "repair / return / exchange" in common settings on the left, and click the commodity you want to return to enter return
2. After entering the return page, select "apply for repair, return and exchange" to enter the commodity return application page
3. After entering the return application page, select "return" as the service type, submit the quantity, description of the return problem, upload the picture of the defective product, fill in the pickup method, and submit the receiver's telephone address for approval
4. After submitting the application, the staff will review it within two to three working days. You can view the return results in the "repair, return and exchange" record
Some goods cannot be returned or replaced without reason JD announced that customers can return or replace goods without reason within 7 days (including 7 days, calculated from the date the customer receives the goods) after purchasing JD's self operated goods, on the premise that the goods are in good condition at the same time, jd.com announced products that are not applicable to seven day return without reason - personal customized goods, fresh and perishable goods, audio-visual products downloaded online or unpacked by you, digital goods such as software, worn and washed clothing, shoes and hats, diamonds, gold, watches, jewelry and personal accessories, luxury goods, food, health care products, personal care products, personal care products, cosmetics Virtual goods, newspapers and periodicals, and other goods that are not suitable for return or exchange according to the nature of the goods and confirmed by you at the time of purchase.
jd.com can unconditionally return jd.com's self operated goods within 7 days. Within 7 days from the date of the goods (calculated from the second day after signing), if the goods are in good condition, you can apply for return without reason within 7 days. Intact standard: if the original quality and function can be maintained, and the goods themselves, accessories and trademarks are complete, the goods are considered intact. Some goods cannot be returned or exchanged without reason
JD announced that customers can return or replace goods without any reason within 7 days (including 7 days, calculated from the date the customer receives the goods) after purchasing JD's self operated goods, provided that the goods are in good condition
at the same time, jd.com announced products that are not applicable to seven day return without reason - personal customized goods, fresh and perishable goods, audio-visual products downloaded online or unpacked by you, digital goods such as software, and clothing, shoes and hats that have been washed
diamonds, gold, watches, jewelry and personal accessories, luxury goods, food, health care products, personal care products, personal care products, cosmetics, virtual goods, newspapers and periodicals, and other goods that are not suitable for return or exchange according to the nature of the goods, but confirmed by you at the time of purchase
computers bought on jd.com can be returned or exchanged unconditionally within 7 days
description of jd.com's 7-day return rules without reason:
customers who shop on jd.com can apply for 7-day return without reason within 7 days (including 7 days) from the day they actually receive the goods, provided that the goods are in good condition
laws and regulations:
it is stipulated in the law of the people's Republic of China on the protection of consumer rights and interests:
Article 25
Free viewing of paid content for a limited time
computers bought on jd.com can be returned or exchanged unconditionally within 7 days
description of jd.com's 7-day return rules without reason:
customers who shop on jd.com can apply for 7-day return without reason within 7 days (including 7 days) from the day they actually receive the goods, provided that the goods are in good condition
however, if the product lasts more than 7 days, it will be a little more complicated. If you can apply for replacement within 15 days, you can only apply for repair first if it takes longer. If you still can't repair it after more than three repairs, you can apply for return
specific return steps:
1. After entering my order, find "repair / return / exchange" in common settings on the left, and click the commodity you want to return to enter return
2. After entering the return page, select "apply for repair, return and exchange" to enter the commodity return application page
3. After entering the return application page, select "return" as the service type, submit the quantity, description of the return problem, upload the picture of the defective product, fill in the pickup method, and submit the receiver's telephone address for approval
4. After submitting the application, the staff will review it within two to three working days. You can view the return results in the "repair, return and exchange" record
Some goods cannot be returned or replaced without reason
JD announced that customers can return or replace goods without reason within 7 days (including 7 days, calculated from the date the customer receives the goods) after purchasing JD's self operated goods, on the premise that the goods are in good condition
at the same time, jd.com announced products that are not applicable to seven day return without reason - personal customized goods, fresh and perishable goods, audio-visual products downloaded online or unpacked by you, digital goods such as software, worn and washed clothing, shoes and hats, diamonds, gold, watches, jewelry and personal accessories, luxury goods, food, health care products, personal care products, personal care products, cosmetics Virtual goods, newspapers and periodicals, and other goods that are not suitable for return or exchange according to the nature of the goods and confirmed by you at the time of purchase.